CHALLENGE
Flaherty Funding is a mid-sized retail lender
with a dedicated staff that, like most lenders,
was struggling to keep up with pricing issues. Although origination volume was strong,
their secondary marketing department was
having difficulty pricing and approving loans
in a timely fashion.
“It was getting impossible to keep up,”
said Margaret Leuwen, secondary marketing
manager at Flaherty Funding. “Manually
pricing a single loan can take thirty to
forty minutes, creating a bottleneck in our
production. We knew that if we were going to
grow, we needed to improve our efficiency on
the front end of the process.”
Flaherty’s business development manager
Ken Polowitz analyzed their operations and
determined that an automated solution for
underwriting and loan pricing could be the
answer to their productivity problems. So
he began vigorously researching potential
vendors, and PriceMyLoan quickly rose to the
top of his list.
SOLUTION
Ken was extremely impressed with the amount of leeway he was given while evaluating PriceMyLoan. He was provided with a Private Testing Suite, a production version of the PriceMyLoan system that was customized with the investor products that he was interested in.
“The Private Testing Suite was key because we needed to be sure we were making the right choice,” said Polowitz. “Our entire staff was able to poke and prod the system without anyone hovering over our shoulders. We were able to delve deeper into the system than any other vendor would allow.”
During their evaluation in the Private Testing Suite, one feature stood out that made their decision an obvious one: PriceMyLoan’s ability to extract live credit report data. This capability
alone provides a framework for in-depth underwriting guideline and pricing validation that is unmatched by other lending automation systems. PriceMyLoan is integrated with every credit reporting agency in the country, eliminating any barriers to accessing credit report data.
“We’ve been hammering this message for years now,” said Gigi Campbell, national sales director for PriceMyLoan. “Comprehensive analysis of live credit data is the basis
for an accurate underwriting and
pricing decision.”
Campbell noted that, “We know
that other systems are beginning to
build connections to credit vendors,
but the real question is what do
they do with that credit data? Can they differentiate between a rolling
and non-rolling late? How do they
parse public record information? And
how do they manage the varying
data formats that are provided by
different credit vendors? Our unique
history in credit reporting gives us
the knowledge and experience in
handling credit data that very few
companies understand.”
For Flaherty Funding,
PriceMyLoan’s ability to pull in a live
credit report was clearly a deciding
factor. “The credit report holds so
much data,” concluded Leuwen. “If
your system is not reading it, then
what good is the pricing?”
RESULTS
“We’ve already seen how it can
make a big difference,” said Leuwen.“In one instance, PriceMyLoan
prevented a loan from reaching
our pipeline where our investor’s engine would have approved it. The
difference was as small as a single
thirty day late that the investor’s
engine wasn’t catching. This type of
mistake could have ended up costing
us substantially as this was a very
large multi-family property.”
And because PriceMyLoan
supports multiple investors, it has
given Flaherty Funding greater
control over how they manage their
secondary pipeline. “PriceMyLoan
gives me a really quick snap shot
to know where my investors are,”
Leuwen explained. “It allows us to
get the best pricing out to our loan
officers. Where else can you get
pricing from so many investors within
minutes?”
Ultimately, PriceMyLoan decreased
the amount of time spent on
pricing by at least 50 percent,
successfully resolving Flaherty’s
pricing bottleneck issues. Flaherty is
confident that they can now handle
more volume without having to add
more staff.
“Business is swamped right now,
and we have no problems keeping
up,” said Leuwen. There’s no other
way to look at it. PriceMyLoan makes
our job easier.”
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